SPORTS BOOK ATTENDANT
Were always looking for talent that believes in having fun.
At PENN Entertainment, youll get to be a part of an exciting industry, where the days and nights are fast paced.
Youll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun.
Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!The Sports book attendant is a front facing, guest service positon.
Attendants will have a basic understanding of sports and betting structures.
The attendant will assist guest placing/redeeming bets at the Sports Book counter or at the Sport Book kiosk.
The Sports Book attendant will report to the sports book supervisor.
Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.
Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.
Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.
Write Sports tickets in an accurate and timely manner.
Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.
Maintain and reconcile bank for assigned shift by following established cash-handling policies and procedures.
Explain wagering rules, including betting lines and odds, and procedures to guests.
Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service.
Offer information on activities, etc.
, and direct guests for further information as necessary.
Enter player tracker information and create new player tracking accounts
Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.
Perform other job-related duties as requested.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be at least 21 years of age.
Minimum six (6) months of cash-handling experience preferred
High school diploma or equivalent GED
Effectively communicate in English, both oral and written forms
Previous experience in race and sportsbook preferred
Previous experience in a similar resort environment preferred
Bilingual, with English as primary or secondary language preferred
Ability to work as a part of a team in a high-stress and high-volume environment
Ability to work in and adapt to a dynamic and frequently changing environment
Ability to adhere to and execute established department policies and procedures
Working knowledge of sports
Proficient cash-handling skills
Ability to work under pressure while being able to pay attention to details
Basic math skills calculate winnings based on odds
Basic computer skills
Excellent customer service skills
Ability to maintain professional, neat, and well-groomed appearance, adhering to department and company standards
Must be able to communicate effectively in English, both oral and written formsWeve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore BET.
Being an industry leader means more than being a purveyor of fun.
We are also committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet.
We're changing entertainment.
Follow us.
Equal Opportunity EmployerJob/Display ID:
2023-107669 External Company URL:
http:
//www.
pennentertainment.
com/ Street:
555 E.
Lafayette Ave.
Recommended Skills Attention To Detail Calculations Communication Customer Service Friendliness Mathematics Estimated Salary: $20 to $28 per hour based on qualifications.
At PENN Entertainment, youll get to be a part of an exciting industry, where the days and nights are fast paced.
Youll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun.
Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!The Sports book attendant is a front facing, guest service positon.
Attendants will have a basic understanding of sports and betting structures.
The attendant will assist guest placing/redeeming bets at the Sports Book counter or at the Sport Book kiosk.
The Sports Book attendant will report to the sports book supervisor.
Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.
Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.
Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.
Write Sports tickets in an accurate and timely manner.
Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.
Maintain and reconcile bank for assigned shift by following established cash-handling policies and procedures.
Explain wagering rules, including betting lines and odds, and procedures to guests.
Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service.
Offer information on activities, etc.
, and direct guests for further information as necessary.
Enter player tracker information and create new player tracking accounts
Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.
Perform other job-related duties as requested.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be at least 21 years of age.
Minimum six (6) months of cash-handling experience preferred
High school diploma or equivalent GED
Effectively communicate in English, both oral and written forms
Previous experience in race and sportsbook preferred
Previous experience in a similar resort environment preferred
Bilingual, with English as primary or secondary language preferred
Ability to work as a part of a team in a high-stress and high-volume environment
Ability to work in and adapt to a dynamic and frequently changing environment
Ability to adhere to and execute established department policies and procedures
Working knowledge of sports
Proficient cash-handling skills
Ability to work under pressure while being able to pay attention to details
Basic math skills calculate winnings based on odds
Basic computer skills
Excellent customer service skills
Ability to maintain professional, neat, and well-groomed appearance, adhering to department and company standards
Must be able to communicate effectively in English, both oral and written formsWeve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore BET.
Being an industry leader means more than being a purveyor of fun.
We are also committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet.
We're changing entertainment.
Follow us.
Equal Opportunity EmployerJob/Display ID:
2023-107669 External Company URL:
http:
//www.
pennentertainment.
com/ Street:
555 E.
Lafayette Ave.
Recommended Skills Attention To Detail Calculations Communication Customer Service Friendliness Mathematics Estimated Salary: $20 to $28 per hour based on qualifications.
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