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Manager Channel Support Specialists Job DescriptionResponsible will leading Agent support and training for all BCBSM external facing agent self-service tools. This role will also directly manage a team of Agent Support Specialists who are responsible for troubleshooting, triaging, and training on all of our BCBSM Agent Self Service tools. Oversee team to develop a proactive consultative partnership role with agencies and our sales team regarding tool support. Serve as the internal subject matter expert representing the voice of. After registering you may be able to apply for this job directly (if still active) on (Blue Cross Blue Shield of Michigan)'s site. Future job matches may be sent from Geebo approved job partners.
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