National Manager, Partner Relationships at Juvenile Diabetes Research Foundation International in Detroit, MI
Job Description Leads the organization's efforts to maintain and expand relationships with our largest, most significant portfolio of corporate accounts. Provides an advanced level of service and support for established national corporate relationships. Manages most, if not all, aspects of implementing assigned account relationships; actively assists in the sales process for successful renewal and growth; and achieves higher levels of performance in customer service and stewardship. Leads high-level, cross-functional team projects and activities to ensure proper attention is given to all details of the sales support and service effort.
Responsibilities:
Responsible for owning the day-to-day execution of account relationships, especially responsiveness to account needs, successful implementation of the supported project, program or promotion, issue management and resolution, as well as tracking and reporting on defined goals. Assists the National Directors retain and expand the account relationship by generating revenue through consultative selling, outstanding client service and cultivating strong relationships. Acts as an advisor both internally to the National Directors and externally to the Account itself. Maximizes and cultivates the client relationship, grows accounts organically alongside the National Directors and encourages staff development. Participates in steering the strategic vision and long-term account planning process, ensuring the account team achieves the goals of JDRF and the Account. Sets the vision, goals and strategies for the best-in-class account services function within Corporate Development, including coaching and supervising other account services staff. Seeks opportunities to grow accounts organically by identifying incremental projects and cross-selling JDRF's full range of capabilities alongside the broader Account Team. Contributes to expanding educational collateral to Spanish and other languages. Manages Corporate Development operations alongside the AVP and National Directors including staffing, budgeting, billing and resource allocation that ensure efficiency and revenue generation. Maintains up-to-date knowledge of corporate social responsibility (CSR) trends, CSR initiatives, and Stewardship. Qualifications 6
years' experience with Account Management, Project Management, Field Service and/or Marketing. Comprehensive understanding of corporate sustainability and/or corporate philanthropy, cause marketing, shared value, non-profit trends and expectations. Strong understanding of business policies and practices. Experience developing processes to collect, analyze and communicate program output and outcomes Strong communication skills, both oral and written. Persuasive verbal skills and presentation style. Excellent writing skills for business communications and storytelling. Practical skill level decision making ability towards solving problems, while working under pressure and effectively communicating these solutions to co-workers and customers. Practical skill level in ability to learn and apply knowledge of supported program and Account business strategies and needs. Strong work ethic. Must be a self-starter requiring little supervision. High degree of personal organization, ability to multi-task and shift priorities, excellent time management skills. Advanced proficiency in Microsoft Word, Excel, PowerPoint, with the ability to deliver PowerPoint presentations to both large and small groups. Ability to effectively interact with corporate representatives at the high management level and various internal JDRF business units, affiliates, and volunteers. A mindset of innovation and creativity. Mastery of account development, including project budgets. Effective leadership, staff management, talent development and coaching skills. Ability to exercises discretion and independent judgment and make sound decisions Competence using research and monitoring tools for traditional and social media. Ability to use JDRF policies and guidelines, corporate development' policies and professional practices when faced with managing Accounts and resolving issues. College degree in business related field or equivalent experience. Bilingual Spanish preferred. Up to 30% travel and the ability to work flexible hours when required.
Salary Range:
$80K -- $100K
Minimum Qualification
Account ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
Responsible for owning the day-to-day execution of account relationships, especially responsiveness to account needs, successful implementation of the supported project, program or promotion, issue management and resolution, as well as tracking and reporting on defined goals. Assists the National Directors retain and expand the account relationship by generating revenue through consultative selling, outstanding client service and cultivating strong relationships. Acts as an advisor both internally to the National Directors and externally to the Account itself. Maximizes and cultivates the client relationship, grows accounts organically alongside the National Directors and encourages staff development. Participates in steering the strategic vision and long-term account planning process, ensuring the account team achieves the goals of JDRF and the Account. Sets the vision, goals and strategies for the best-in-class account services function within Corporate Development, including coaching and supervising other account services staff. Seeks opportunities to grow accounts organically by identifying incremental projects and cross-selling JDRF's full range of capabilities alongside the broader Account Team. Contributes to expanding educational collateral to Spanish and other languages. Manages Corporate Development operations alongside the AVP and National Directors including staffing, budgeting, billing and resource allocation that ensure efficiency and revenue generation. Maintains up-to-date knowledge of corporate social responsibility (CSR) trends, CSR initiatives, and Stewardship. Qualifications 6
years' experience with Account Management, Project Management, Field Service and/or Marketing. Comprehensive understanding of corporate sustainability and/or corporate philanthropy, cause marketing, shared value, non-profit trends and expectations. Strong understanding of business policies and practices. Experience developing processes to collect, analyze and communicate program output and outcomes Strong communication skills, both oral and written. Persuasive verbal skills and presentation style. Excellent writing skills for business communications and storytelling. Practical skill level decision making ability towards solving problems, while working under pressure and effectively communicating these solutions to co-workers and customers. Practical skill level in ability to learn and apply knowledge of supported program and Account business strategies and needs. Strong work ethic. Must be a self-starter requiring little supervision. High degree of personal organization, ability to multi-task and shift priorities, excellent time management skills. Advanced proficiency in Microsoft Word, Excel, PowerPoint, with the ability to deliver PowerPoint presentations to both large and small groups. Ability to effectively interact with corporate representatives at the high management level and various internal JDRF business units, affiliates, and volunteers. A mindset of innovation and creativity. Mastery of account development, including project budgets. Effective leadership, staff management, talent development and coaching skills. Ability to exercises discretion and independent judgment and make sound decisions Competence using research and monitoring tools for traditional and social media. Ability to use JDRF policies and guidelines, corporate development' policies and professional practices when faced with managing Accounts and resolving issues. College degree in business related field or equivalent experience. Bilingual Spanish preferred. Up to 30% travel and the ability to work flexible hours when required.
Salary Range:
$80K -- $100K
Minimum Qualification
Account ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
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