Quality Manager
3.
5 3 hours ago Full Job Description Description Under the leadership of the Director of Quality Management, the Public Health Project Leader - Quality Manager aids in ensuring the Detroit Health Department (DHD) achieves its quality improvement strategic objectives.
They will be responsible for supervising the quality management team as well as managing DHD quality improvement activities including process improvement, risk management and safety and program evaluation.
They must have the ability to think strategically and be able to collaborate with DHD staff at all levels as well as community partners to achieve desired outcomes.
Examples of Duties Community Health Assessment/Community Health Improvement planning.
Manage DHD accreditation activities.
Assist with the development of the Quality Improvement Plan.
Cultivate a team culture that is dedicated to achieving excellence in programming and policy to advance quality management program goals and objectives.
Aid in the establishment of new CQI projects within the strategic framework of the department Assist in monitoring administration of grant funds.
Promote efficient program operations and excellence in achievement of program objectives and key results.
Plan and implement department-wide quality improvement efforts.
Minimum Qualifications Bachelor's or Master's degree Public Health, Business Administration, Health Science Administration or other related field.
Three years of experience in community engagement, community organizing, and project management with progressive leadership experience in public health, government, or nonprofit sectors.
Equivalent combinations of education and experience may be substituted to meet the education and experience requirements of this position.
The Project Leader should take initiative, be a strong communicator, engage actively in discussion, and remain intellectually agile.
Strong written, verbal, interpersonal and organizational, communication skills are required.
This includes the ability to work well with state and city personnel, health care professionals, and the general public.
Additionally, candidate must be proficient in Microsoft Office Suite (Word, PowerPoint, Excel).
Experience with social media marketing and branding strongly desired.
Supplemental Information Knowledge, Skills, and Abilities Strong skills in written, verbal, interpersonal, and organizational communication.
Proficient skills in Microsoft Office Suite (Word, PowerPoint, Excel).
Ability to take initiative, be a strong communicator, engage actively in discussion, and remain intellectually agile.
Able to work well with state and city personnel, health care professionals, and the general public.
Individual Core Competencies:
Analytical/Assessment Skills Interprets quantitative and qualitative data.
Identifies assets and resources that can be used for improving the health of a community (e.
g.
, Boys & Girls Clubs, public libraries, hospitals, faith-based organizations, academic institutions, federal grants, fellowship programs).
Policy Development/Program Planning Implements strategies for continuous quality improvement.
Communication Skills Communicates in writing and orally with linguistic and cultural proficiency (e.
g.
, using age-appropriate materials, incorporating images).
Selects approaches for disseminating public health data and information (e.
g.
, social media, newspapers, newsletters, journals, town hall meetings, libraries, neighborhood gatherings).
Conveys data and information to professionals and the public using a variety of approaches (e.
g.
, reports, presentations, email, letters, and press interviews).
Communicates the roles of governmental public health, health care, and other partners in improving the health of a community.
Cultural Competency Skills Recognizes the ways diversity influences policies, programs, services, and the health of a community.
Ensures the diversity of individuals and populations is addressed in policies, programs, and services that affect the health of a community.
Advocates for a diverse public health workforce.
Community Dimensions of Practice Skills Engages community members to improve health in a community (e.
g.
, input in developing and implementing community health assessments and improvement plans, feedback about programs and services).
Uses community input for developing, implementing, evaluating, and improving policies, programs, and services.
Financial Planning and Management Skills Manages programs within current and projected budgets and staffing levels (e.
g.
, sustaining a program when funding and staff are cut, recruiting, and retaining staff).
Establishes teams for the purpose of achieving program and organizational goals (e.
g.
, considering the value of different disciplines, sectors, skills, experiences, and perspectives, determining scope of work and timeline).
Motivates personnel for the purpose of achieving program and organizational goals (e.
g.
, participating in teams, encouraging sharing of ideas, respecting different points of view).
Uses evaluation results to improve program and organizational performance.
Leadership and Systems Thinking Contributes to continuous improvement of individual, program, and organizational performance (e.
g.
, mentoring, monitoring progress, adjusting programs to achieve better results).
Advocates for the role of public health in providing population health services.
Evaluation Plan Interview:
70% Evaluation of Training, Experience & Personal
Qualifications:
30% Total of Interview and Evaluation T.
E.
P:
100% Additional points may be awarded for:
Veteran Points:
0 - 15 points Detroit Residency Credit:
15 point LRD:
01/23/2023.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 3 hours ago Full Job Description Description Under the leadership of the Director of Quality Management, the Public Health Project Leader - Quality Manager aids in ensuring the Detroit Health Department (DHD) achieves its quality improvement strategic objectives.
They will be responsible for supervising the quality management team as well as managing DHD quality improvement activities including process improvement, risk management and safety and program evaluation.
They must have the ability to think strategically and be able to collaborate with DHD staff at all levels as well as community partners to achieve desired outcomes.
Examples of Duties Community Health Assessment/Community Health Improvement planning.
Manage DHD accreditation activities.
Assist with the development of the Quality Improvement Plan.
Cultivate a team culture that is dedicated to achieving excellence in programming and policy to advance quality management program goals and objectives.
Aid in the establishment of new CQI projects within the strategic framework of the department Assist in monitoring administration of grant funds.
Promote efficient program operations and excellence in achievement of program objectives and key results.
Plan and implement department-wide quality improvement efforts.
Minimum Qualifications Bachelor's or Master's degree Public Health, Business Administration, Health Science Administration or other related field.
Three years of experience in community engagement, community organizing, and project management with progressive leadership experience in public health, government, or nonprofit sectors.
Equivalent combinations of education and experience may be substituted to meet the education and experience requirements of this position.
The Project Leader should take initiative, be a strong communicator, engage actively in discussion, and remain intellectually agile.
Strong written, verbal, interpersonal and organizational, communication skills are required.
This includes the ability to work well with state and city personnel, health care professionals, and the general public.
Additionally, candidate must be proficient in Microsoft Office Suite (Word, PowerPoint, Excel).
Experience with social media marketing and branding strongly desired.
Supplemental Information Knowledge, Skills, and Abilities Strong skills in written, verbal, interpersonal, and organizational communication.
Proficient skills in Microsoft Office Suite (Word, PowerPoint, Excel).
Ability to take initiative, be a strong communicator, engage actively in discussion, and remain intellectually agile.
Able to work well with state and city personnel, health care professionals, and the general public.
Individual Core Competencies:
Analytical/Assessment Skills Interprets quantitative and qualitative data.
Identifies assets and resources that can be used for improving the health of a community (e.
g.
, Boys & Girls Clubs, public libraries, hospitals, faith-based organizations, academic institutions, federal grants, fellowship programs).
Policy Development/Program Planning Implements strategies for continuous quality improvement.
Communication Skills Communicates in writing and orally with linguistic and cultural proficiency (e.
g.
, using age-appropriate materials, incorporating images).
Selects approaches for disseminating public health data and information (e.
g.
, social media, newspapers, newsletters, journals, town hall meetings, libraries, neighborhood gatherings).
Conveys data and information to professionals and the public using a variety of approaches (e.
g.
, reports, presentations, email, letters, and press interviews).
Communicates the roles of governmental public health, health care, and other partners in improving the health of a community.
Cultural Competency Skills Recognizes the ways diversity influences policies, programs, services, and the health of a community.
Ensures the diversity of individuals and populations is addressed in policies, programs, and services that affect the health of a community.
Advocates for a diverse public health workforce.
Community Dimensions of Practice Skills Engages community members to improve health in a community (e.
g.
, input in developing and implementing community health assessments and improvement plans, feedback about programs and services).
Uses community input for developing, implementing, evaluating, and improving policies, programs, and services.
Financial Planning and Management Skills Manages programs within current and projected budgets and staffing levels (e.
g.
, sustaining a program when funding and staff are cut, recruiting, and retaining staff).
Establishes teams for the purpose of achieving program and organizational goals (e.
g.
, considering the value of different disciplines, sectors, skills, experiences, and perspectives, determining scope of work and timeline).
Motivates personnel for the purpose of achieving program and organizational goals (e.
g.
, participating in teams, encouraging sharing of ideas, respecting different points of view).
Uses evaluation results to improve program and organizational performance.
Leadership and Systems Thinking Contributes to continuous improvement of individual, program, and organizational performance (e.
g.
, mentoring, monitoring progress, adjusting programs to achieve better results).
Advocates for the role of public health in providing population health services.
Evaluation Plan Interview:
70% Evaluation of Training, Experience & Personal
Qualifications:
30% Total of Interview and Evaluation T.
E.
P:
100% Additional points may be awarded for:
Veteran Points:
0 - 15 points Detroit Residency Credit:
15 point LRD:
01/23/2023.
Estimated Salary: $20 to $28 per hour based on qualifications.
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