Clinical Support Assistant - Medical Assistant Customer Service & Call Center - Detroit, MI at Geebo

Clinical Support Assistant - Medical Assistant

4.
8 Quick Apply Full-time 4 hours ago Full Job Description LiveWell Choice, a subsidiary of Longevity Health Plan, is growing and looking to hire a Clinical Support Assistant (Medical Assistant) - Detroit, Michigan.
Company Overview:
LiveWell Choice is growing rapidly and is looking to add new talent to our team.
LiveWell Choice currently has operations in Colorado, Florida, Illinois, Michigan, New Jersey, New York, North Carolina, and Pennsylvania with plans to start up operations in additional states in the very near future.
Due to our rapid growth, we have an immediate need for a Clinical Support Assistant (Medical Assistant) - Detroit, Michigan.
LiveWell Choice is a Medicare Advantage Institutional Special Needs Health Plan (ISNP) for long-term nursing home residents.
LiveWell Choice covers all medically necessary and preventive services covered under Medicare Part A (Hospitalization) and Part B (Medical), and Part D (Prescription Drug).
We're focused on improving our members' physical, mental, and social well-being through personalized clinical care and therapies.
General Purpose:
The individual holding this position is required to support and demonstrate their commitment to the LiveWell Choice Statement of Purpose, which is:
To improve the health and quality of life of nursing home residents by caring for their unique medical, social, and emotional needs.
Job Description:
The Clinical Support Assistant (CSA) is responsible to support on the ground continuity of care, making rounds to catch early changes in member condition, data gathering and facilitation of effective onboarding of new and current health plan members and new and current buildings.
The CSA will work with the local clinical staff and leadership to assist in facility/member rounding, documentation, and other health plan related administrative tasks.
Additionally, the CSA will help gather other information for the APPs who are onboarding new members to facilitate initial comprehensive and follow-up visits for the APPs.
The CSA may travel to different Nursing Homes upon request and assignment by the market clinical director/Manager.
Key Tasks and
Responsibilities:
Uses facility EMRs to prescreen new enrollees to determine any specific continuity of care needs for external appointments/specialists, etc.
and facilitates their access.
Performs care coordination activities - member transitions of care communication to and from facility, assisting with Prior auth requests process, assisting with members' needing out of Nursing Facility care and services, knowing how to access the drug formulary, provider directory and communicates member patients/families and doctors as delegated by team.
Proficient user of the LHP EMR.
Assist with model of care communication to RP of members when member is stable.
Assists with LHP EMR data input including backfilling of records, Medical histories, immunizations, lab results and prior authorizations.
Rounding with and for the facility APPs assisting in reviewing vital signs, reviewing or gathering documentation, picking up on early changes in condition identification and communication.
Performs other related duties as assigned.
Licensure:
Medical Assistant license/Certified Nursing Assistant or equivalent required.
Education and Training:
Highschool diploma/GED required.
Valid state driver's license with a good driving record and proof of automobile insurance required.
Knowledge and
Experience:
Nursing home background or health plan case management experience preferred.
Minimum 2 years, experience as a Medical/Nursing Assistant.
Excellent verbal and written communication skills.
Excellent computer skills, EMR/clinical Platform/MS Office Products.
Knowledge of the challenges and opportunities to serve the long-term nursing home population.
Able to travel.
Knowledge and experience on nursing home regulations.
Effective member and facility engagement skills.
Due to the requirement for employees in this role to enter nursing homes and provide treatment to the most vulnerable of our population, it is required that the individuals in this role be 100% vaccinated for COVID-19 and receive the booster vaccinations as they become available.
Candidates must meet the Company's hiring criteria which include a pre-employment background and drug screening.
LiveWell Choice of Michigan is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
LiveWell Choice of Michigan offers a competitive compensation and benefits package which includes medical, dental, vision, short and long-term disability, life insurance, and 401(k).
Submission of false information during the application process may result in immediate termination of employment without notice.
Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.