Peer Support Specialist Customer Service & Call Center - Detroit, MI at Geebo

Peer Support Specialist

3.
9 Quick Apply Full-time 3 hours ago Full Job Description The Salvation Army Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church.
Its message is based on the Bible.
Its ministry is motivated by the love of God.
Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
TITLE:
Safe Harbor Peer Recovery Support POSITION
Summary:
Peer recovery support is the process of giving and receiving non-clinical assistance to achieve long-term recovery from addiction challenges.
Peer Recovery Support (PRS) is an active member of the Harbor Light clinical team and provides peer support to Safe Harbor and residential substance use/co-occurring disorder clients.
Under supervision of the Safe Harbor Program Director, the PRS will function as a role model to peers; exhibiting competency in personal recovery and use of coping skills; serve as a consumer advocate, providing consumer information, treatment services coordination, and peer support.
The PRS performs a wide range of tasks, assisting peers in obtaining prompt access to care and substance use disorder treatment services.
Qualifications:
Must possess a High School Diploma or equivalent Certified as a Peer Support Specialist (CPSS) or clearly defined work plan to obtain such status within 90-days of employment Self-identified as a person who has direct personal experience living in recovery from substance use/co-occurring disorder Have significant experience (36-months minimum) working on his/her own recovery and an ability to manage his/her own wellness Have significant experience working on his/her own recovery and an ability to manage his/her own wellness Be willing to publicly identify as a person living in recovery for the purposes of educating, role modeling, and providing hope to others about the reality of recovery Ability to effectively present information one-on-one, with co-workers, and groups Knowledge of the Recovery process and the ability to facilitate recovery using established standardized substance abuse and mental health processes Knowledge and skill to teach and engage in basic problem-solving strategies to support individual clients in self-directed recovery Knowledge and skill sufficient to use community resources necessary for independent living and ability to teach those skills to other individuals with substance use/co-occurring disorder Must have ability to understand and carry out written, verbal, and/or demonstrated instructions Practice good telephone etiquette in dealing with clients, staff and community members Able to work alone and as part of a team Proficient personal computer skills including e-mail, internet, word processing, spreadsheet, etc.
T.
B.
test and police clearance required REPORTS TO:
Safe Harbor Program Director JOB DUTIES:
Using a formal goal setting process, the Peer Recovery Coach will:
Assist clients in articulating personal goals for recovery through the use of one-to-one and group sessions.
Assist clients in determining the steps he/she needs to take in order to gain access to treatment services, and support the client with identifying and adequately addressing barriers.
Assist clients in locating, joining, and finding means to participate in self-help/support groups such as NA, AA and Celebrate Recovery.
Model and teach problem solving techniques with individuals and groups.
Using their recovery experience, the Peer Recovery Coach will:
Teach and role model the value of every individual's recovery experience.
Assist the client in identifying possible barriers and directing client to community resources available to support self-sufficiency and social detriments of health outcomes.
Assist client in developing empowerment skills and combating stigma through self-advocacy.
Professional responsibilities include:
Establish and maintain professional and timely documentation in the electronic medical records system.
The PRC is responsible for his/her own documentation and is expected to review, correct, and seek assistance to ensure compliance.
The PRS will maintain a working knowledge of current trends and developments in substance use disorder and co-occurring disorders by reading relevant materials and participating in continuing education seminars, webinars and other in-service training when offered.
The PRS will provide transportation coordination to assist clients with prompt access to care and SUD treatment services.
Understand and work within The Salvation Army's mission and code of ethics.
Establish and maintain an excellent working knowledge of the Harbor Light Policies and Procedures.
Additional duties and responsibilities as assigned.
HIPAA - Level 2 access to Clinical Records.
PHYSICAL/ENVIRONMENTAL DEMANDS:
Ability to lift 20 pounds.
The work is primarily sedentary.
The ability to hear and understand information and ideas presented through spoken words and sentences.
Ability to use a computer keyboard and or handwrite.
Job Type:
Full-time Pay:
From $18.
00 per hour
Benefits:
Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Weekend availability Ability to commute/relocate:
Detroit, MI 48208:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Peer Certification:
1 year (Preferred) Work Location:
One location Must possess a High School Diploma or equivalent Certified as a Peer Support Specialist (CPSS) or clearly defined work plan to obtain such status within 90-days of employment Self-identified as a person who has direct personal experience living in recovery from substance use/co-occurring disorder Have significant experience (36-months minimum) working on his/her own recovery and an ability to manage his/her own wellness Have significant experience working on his/her own recovery and an ability to manage his/her own wellness Be willing to publicly identify as a person living in recovery for the purposes of educating, role modeling, and providing hope to others about the reality of recovery Ability to effectively present information one-on-one, with co-workers, and groups Knowledge of the Recovery process and the ability to facilitate recovery using established standardized substance abuse and mental health processes Knowledge and skill to teach and engage in basic problem-solving strategies to support individual clients in self-directed recovery Knowledge and skill sufficient to use community resources necessary for independent living and ability to teach those skills to other individuals with substance use/co-occurring disorder Must have ability to understand and carry out written, verbal, and/or demonstrated instructions Practice good telephone etiquette in dealing with clients, staff and community members Able to work alone and as part of a team Proficient personal computer skills including e-mail, internet, word processing, spreadsheet, etc.
T.
B.
test and police clearance required Assist clients in articulating personal goals for recovery through the use of one-to-one and group sessions.
Assist clients in determining the steps he/she needs to take in order to gain access to treatment services, and support the client with identifying and adequately addressing barriers.
Assist clients in locating, joining, and finding means to participate in self-help/support groups such as NA, AA and Celebrate Recovery.
Model and teach problem solving techniques with individuals and groups.
Teach and role model the value of every individual's recovery experience.
Assist the client in identifying possible barriers and directing client to community resources available to support self-sufficiency and social detriments of health outcomes.
Assist client in developing empowerment skills and combating stigma through self-advocacy.
Establish and maintain professional and timely documentation in the electronic medical records system.
The PRC is responsible for his/her own documentation and is expected to review, correct, and seek assistance to ensure compliance.
The PRS will maintain a working knowledge of current trends and developments in substance use disorder and co-occurring disorders by reading relevant materials and participating in continuing education seminars, webinars and other in-service training when offered.
The PRS will provide transportation coordination to assist clients with prompt access to care and SUD treatment services.
Ability to lift 20 pounds.
The work is primarily sedentary.
The ability to hear and understand information and ideas presented through spoken words and sentences.
Ability to use a computer keyboard and or handwrite.
Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance 8 hour shift Weekend availability Detroit, MI 48208:
Reliably commute or planning to relocate before starting work (Required) Peer Certification:
1 year (Preferred) Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.

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