Customer Care Associate
Detroit, MI Detroit, MI Estimated:
$34.
5K - $43.
7K a year Estimated:
$34.
5K - $43.
7K a year 1 hour ago 1 hour ago 1 hour ago Job Description We are a leading wholesale supplier seeking an enthusiastic Customer Care Associate who is efficient and comfortable being a member of a team.
The ability to multi-task is essential in this position.
The ideal candidate for this job is resourceful, a good problem solver, and organized.
Assuring a steady completion of workload in a timely manner is key to success in this position.
The candidate will handle a wide variety of administrative, sales support and order fulfillment services.
Job Description:
Ship orders to customers and record tracking information in our internal system Track packages sent to customers Create shipping labels for orders to be shipped to customers Pull inventory for orders to be shipped to customers (includes lifting, carrying, moving products and communicating/ensuring fulfillment with warehouse for heavy items) Ship and bill customers for orders Communicate with customers and investigate any shipping discrepancies Converse with customers via phone, email, our texting software promptly in a professional manner Prepare quotes for customers and work with them to fulfill them Reconcile freight bills to orders placed Restock and organize shelves as needed Light cleaning and sanitizing Work with Supervisor to identify additional tasks as available Help in other aspects of the Showroom/Warehouse when time permits and other areas need assistance SKILLS AND ABILITIES:
Confidentiality is a MUST Excellent organizational abilities; multi-tasking; prioritization; time management; meet deadlines Strong attention to detail and accuracy Excellent computer skills including email, excel, and internet-based applications Takes initiative; requires minimal supervision Good written and verbal communication skills required along with having good listening skills Quick learner Positive and upbeat attitude Motivated, self-starter Communicates roadblocks effectively to Management EDUCATION /
Experience:
High school diploma or general education degree (GED) Valid Driver's License.
Estimated Salary: $20 to $28 per hour based on qualifications.
$34.
5K - $43.
7K a year Estimated:
$34.
5K - $43.
7K a year 1 hour ago 1 hour ago 1 hour ago Job Description We are a leading wholesale supplier seeking an enthusiastic Customer Care Associate who is efficient and comfortable being a member of a team.
The ability to multi-task is essential in this position.
The ideal candidate for this job is resourceful, a good problem solver, and organized.
Assuring a steady completion of workload in a timely manner is key to success in this position.
The candidate will handle a wide variety of administrative, sales support and order fulfillment services.
Job Description:
Ship orders to customers and record tracking information in our internal system Track packages sent to customers Create shipping labels for orders to be shipped to customers Pull inventory for orders to be shipped to customers (includes lifting, carrying, moving products and communicating/ensuring fulfillment with warehouse for heavy items) Ship and bill customers for orders Communicate with customers and investigate any shipping discrepancies Converse with customers via phone, email, our texting software promptly in a professional manner Prepare quotes for customers and work with them to fulfill them Reconcile freight bills to orders placed Restock and organize shelves as needed Light cleaning and sanitizing Work with Supervisor to identify additional tasks as available Help in other aspects of the Showroom/Warehouse when time permits and other areas need assistance SKILLS AND ABILITIES:
Confidentiality is a MUST Excellent organizational abilities; multi-tasking; prioritization; time management; meet deadlines Strong attention to detail and accuracy Excellent computer skills including email, excel, and internet-based applications Takes initiative; requires minimal supervision Good written and verbal communication skills required along with having good listening skills Quick learner Positive and upbeat attitude Motivated, self-starter Communicates roadblocks effectively to Management EDUCATION /
Experience:
High school diploma or general education degree (GED) Valid Driver's License.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
