Operational Service Representative - Import
Operational Service Representative - Import United States US1976628Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel.
Our Detroit branch is looking for a newOperational Service Representative - Import to join our Sea Logistics team.
YOUR ROLEThe Operational Service Representative is responsible for ensuring that our internal customers' experience is a positive one each and every time they engage with the Operational Care Center.
Specifically, the Operational Service Representative is part of a team within Operational Care Center (OCC), who are responsible for direct interaction with CCL's - Customer Care Locations, proactive customer service, problem solving, follow up, interaction with our customer service collegues.
YOUR RESPONSIBILITIES You will maintain documentation related to all sea import and export shipments.
You will collaborate with Kuehne+Nagel employees in our more than 1,300 offices globally.
You will a continuous improvement mindset and assist with cost control.
Process all files within given Service level agreements while following all Kuehne+Nagel procedures.
Use Kuehne+Nagel's latest technology for sea freight operations, finance, and communications platforms.
YOUR SKILLS AND EXPERIENCES Minimum High School Degree/Diploma 1
years of freight forwarding experience.
1
years of customer service experience.
GOOD REASON TO JOINWe offer a great compensation package, medical, dental, and retirement benefits package, employee discounts, tuition reimbursement, excellent training programs and a dynamic global work environment.
ABOUT KUEHNE+NAGELWith overemployees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.
CONTACTUS Talent Acquisition email protected Recommended Skills Business Process Improvement Communication Customer Service Finance Freight Forwarding Problem Solving Estimated Salary: $20 to $28 per hour based on qualifications.
Our Detroit branch is looking for a newOperational Service Representative - Import to join our Sea Logistics team.
YOUR ROLEThe Operational Service Representative is responsible for ensuring that our internal customers' experience is a positive one each and every time they engage with the Operational Care Center.
Specifically, the Operational Service Representative is part of a team within Operational Care Center (OCC), who are responsible for direct interaction with CCL's - Customer Care Locations, proactive customer service, problem solving, follow up, interaction with our customer service collegues.
YOUR RESPONSIBILITIES You will maintain documentation related to all sea import and export shipments.
You will collaborate with Kuehne+Nagel employees in our more than 1,300 offices globally.
You will a continuous improvement mindset and assist with cost control.
Process all files within given Service level agreements while following all Kuehne+Nagel procedures.
Use Kuehne+Nagel's latest technology for sea freight operations, finance, and communications platforms.
YOUR SKILLS AND EXPERIENCES Minimum High School Degree/Diploma 1
years of freight forwarding experience.
1
years of customer service experience.
GOOD REASON TO JOINWe offer a great compensation package, medical, dental, and retirement benefits package, employee discounts, tuition reimbursement, excellent training programs and a dynamic global work environment.
ABOUT KUEHNE+NAGELWith overemployees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.
CONTACTUS Talent Acquisition email protected Recommended Skills Business Process Improvement Communication Customer Service Finance Freight Forwarding Problem Solving Estimated Salary: $20 to $28 per hour based on qualifications.
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