DX Public Product Manager
Job DescriptionResponsible for working with all stakeholders to drive the strategic direction and feature requirements for company products.
Partner with business stakeholders and leadership to understand the business needs, measures of success, and key performance indicators while working with development teams to ensure that the product achieves the desired outcomes, over time.
Evaluate customer requests for capabilities, industry drivers, and competition to determine product priorities.
Develop strategies for customer experience; Align disparate enterprise strategies into a cohesive product roadmap.
Conduct market research, competitor's strategies, and market opportunities; Communicate value of product and overall solution.
Develop, maintain, prioritize, and implement a product roadmap and associated KPIs.
Manage tradeoff decisions between scope and schedule; Share product reports with governance and leadership teams.
Own resolution of customer experience issues; Establish feature definition and acceptance criteria for the product backlog, Lead business readiness activities, partnering with business and IT representatives at all levels to assess, initiate, prioritize, refine, and drive appropriate technology solutions, anticipate blockers, conflicts and obstacles, and escalates appropriately to solve.
Serve as a liaison with customers, communicates upcoming system changes and future direction of the product, and serve as industry expert for the product.
Participate in an active role in scaled agile ceremonies including but not limited to:
PI Planning Event, Backlog Refinement, Cross Platform coordination, Discovery and Framing and Stakeholder Governance.
QUALIFICATIONS Bachelor's degree in related field required.
Master's Degree in Computer Science or Business Administration preferred.
A minimum of seven (7) years of experience as a Product Manager, Product Owner, or related role required.
Experience in healthcare industry with payers, third party administrators, benefit consultants, healthcare IT, or insurance (healthcare or P&C) preferred.
Strong knowledge of Agile development methodologies such as SCRUM and SAFe.
Ability to deliver product and/or projects to large-scale enterprises.
Expertise in defining and prioritizing business requirements and validating product capabilities.
Excellent organizational, communication, and presentation skills.
Ability to manage competing priorities and understand the downstream implications of shifting priorities.
Ability to facilitate the completion of work in a matrix environment.
Excellent problem solving and analytical skills.
Ability to clearly communicate complex ideas to both technical and non-technical teams.
Ability to work in a fast-paced agile environment.
Excellent project and time management skills.
Strong interpersonal skills with a collaborative style.
Strong relationship management skills.
A demonstrated track record of consistently meeting and/or exceeding performance expectations.
Proven track record in developing Product Owners and other individuals responsible for contributing to the refinement of the product vision, features and user stories.
Department Information Previous experience leading strategic direction for an unauthenticated website Strong Strategic skillset UX background preferred.
Adobe AEM Experience is preferred.
Collaborates well across DX Peers, DX Creative Leads, Corp.
Marketing and many BCBSM Business Leads.
Ability to lead meetings with Business Partners and their team members to understand business outcomes and objectives necessary to recommend unsecured Digital Solutions to meet their objectives and KPIs.
Previous Agile experience is a must since this role writes and prioritizes all the public epics that are pushed down to POs Strong presentation skills.
(Both creation and actual delivery to Execs.
) Note:
This role is not leading the day to day public teams on task completion, that is the responsibility of the Product Owners who now report up to this role.
Recommended Skills Adobe Agile Methodology Analytical Business Administration Business Relationship Management Business Requirements Estimated Salary: $20 to $28 per hour based on qualifications.
Partner with business stakeholders and leadership to understand the business needs, measures of success, and key performance indicators while working with development teams to ensure that the product achieves the desired outcomes, over time.
Evaluate customer requests for capabilities, industry drivers, and competition to determine product priorities.
Develop strategies for customer experience; Align disparate enterprise strategies into a cohesive product roadmap.
Conduct market research, competitor's strategies, and market opportunities; Communicate value of product and overall solution.
Develop, maintain, prioritize, and implement a product roadmap and associated KPIs.
Manage tradeoff decisions between scope and schedule; Share product reports with governance and leadership teams.
Own resolution of customer experience issues; Establish feature definition and acceptance criteria for the product backlog, Lead business readiness activities, partnering with business and IT representatives at all levels to assess, initiate, prioritize, refine, and drive appropriate technology solutions, anticipate blockers, conflicts and obstacles, and escalates appropriately to solve.
Serve as a liaison with customers, communicates upcoming system changes and future direction of the product, and serve as industry expert for the product.
Participate in an active role in scaled agile ceremonies including but not limited to:
PI Planning Event, Backlog Refinement, Cross Platform coordination, Discovery and Framing and Stakeholder Governance.
QUALIFICATIONS Bachelor's degree in related field required.
Master's Degree in Computer Science or Business Administration preferred.
A minimum of seven (7) years of experience as a Product Manager, Product Owner, or related role required.
Experience in healthcare industry with payers, third party administrators, benefit consultants, healthcare IT, or insurance (healthcare or P&C) preferred.
Strong knowledge of Agile development methodologies such as SCRUM and SAFe.
Ability to deliver product and/or projects to large-scale enterprises.
Expertise in defining and prioritizing business requirements and validating product capabilities.
Excellent organizational, communication, and presentation skills.
Ability to manage competing priorities and understand the downstream implications of shifting priorities.
Ability to facilitate the completion of work in a matrix environment.
Excellent problem solving and analytical skills.
Ability to clearly communicate complex ideas to both technical and non-technical teams.
Ability to work in a fast-paced agile environment.
Excellent project and time management skills.
Strong interpersonal skills with a collaborative style.
Strong relationship management skills.
A demonstrated track record of consistently meeting and/or exceeding performance expectations.
Proven track record in developing Product Owners and other individuals responsible for contributing to the refinement of the product vision, features and user stories.
Department Information Previous experience leading strategic direction for an unauthenticated website Strong Strategic skillset UX background preferred.
Adobe AEM Experience is preferred.
Collaborates well across DX Peers, DX Creative Leads, Corp.
Marketing and many BCBSM Business Leads.
Ability to lead meetings with Business Partners and their team members to understand business outcomes and objectives necessary to recommend unsecured Digital Solutions to meet their objectives and KPIs.
Previous Agile experience is a must since this role writes and prioritizes all the public epics that are pushed down to POs Strong presentation skills.
(Both creation and actual delivery to Execs.
) Note:
This role is not leading the day to day public teams on task completion, that is the responsibility of the Product Owners who now report up to this role.
Recommended Skills Adobe Agile Methodology Analytical Business Administration Business Relationship Management Business Requirements Estimated Salary: $20 to $28 per hour based on qualifications.
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