Director of Hardware Operations Detroit, Michigan
Director of Hardware Operations(Detroit, MI)KEY RESPONSIBILITIES Provide leadership through strategic direction and active engagement to align Hardware functions and priorities with SpotOn's business goals Forecast demand & grow relationships with Supplier portfolio to keep Supply Chain fluid Establish and maintain performance metrics for all associated Hardware Ops functions Foster a Customer Service culture through active engagement, leadership, and a strong sense of accountability within the department Partner with key stakeholders in Product, Operations, and business leaders across the organization to provide strategic insight and recommendations Manage the use of Netsuite ERP, Salesforce and other related applications while scoping new tools Hands-on program management of Hardware Ops initiatives and projects (e.
g.
Quarterly QBRs and planning processes, cross-functional Ops deliverables, etc.
) Build future strategies to improve Hardware Operations at SpotOn including identifying and procuring new tools Manage and communicate processes and metrics to enable highly transparent, credible, and impactful functions Align with IT and BI teams to implement and improve reports, system rules & workflows, dashboards, automated emails, and more EXPERIENCE & PROFESSIONAL COMPETENCIES:
High energy and motivation to achieve results, and willingness to be independently entrepreneurial and a self-starter 5
years of relevant work experience within Hardware, NPI, complex supply chains, and strategies Strong qualitative, quantitative, and analytical skills, demonstrated by an ability to identify and use information and data to set goals and priorities Demonstrated experience operating in both an individual contributor, execution-focused role, as well as a leadership role growing and scaling a function and teamA structured and detailed thinker Prior experience working with an overseas supplier base History of excellent judgment and productive communication Experience presenting to senior management
Benefits:
At SpotOn, we put people above everything else.
We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech.
We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes:
Medical, Dental and Vision Insurance 401k with company match Restricted Stock Units Paid vacation, 11 company holidays, sick time, and volunteer time off Headspace membership for guided meditation and stress relieving tools through the Sequoia App Employee Resource Groups for Diversity and Inclusion, Women, LGBTQIA+, and other communities Monitor, Keyboard, and Mouse needed for your home office? We got you Monthly cell phone and internet stipend Unlimited access to virtual audio and visual workouts through the Sequoia App Subscription to Linkedin Learning to expand your knowledge on all kinds of fun topics Tuition reimbursement for up to 2k per calendar year to assist with classes of your choice for those enrolled in the Anthem plan#J-18808-Ljbffr Recommended Skills Analytical Automation Communication Customer Service Dashboard Entrepreneurship Estimated Salary: $20 to $28 per hour based on qualifications.
g.
Quarterly QBRs and planning processes, cross-functional Ops deliverables, etc.
) Build future strategies to improve Hardware Operations at SpotOn including identifying and procuring new tools Manage and communicate processes and metrics to enable highly transparent, credible, and impactful functions Align with IT and BI teams to implement and improve reports, system rules & workflows, dashboards, automated emails, and more EXPERIENCE & PROFESSIONAL COMPETENCIES:
High energy and motivation to achieve results, and willingness to be independently entrepreneurial and a self-starter 5
years of relevant work experience within Hardware, NPI, complex supply chains, and strategies Strong qualitative, quantitative, and analytical skills, demonstrated by an ability to identify and use information and data to set goals and priorities Demonstrated experience operating in both an individual contributor, execution-focused role, as well as a leadership role growing and scaling a function and teamA structured and detailed thinker Prior experience working with an overseas supplier base History of excellent judgment and productive communication Experience presenting to senior management
Benefits:
At SpotOn, we put people above everything else.
We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech.
We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes:
Medical, Dental and Vision Insurance 401k with company match Restricted Stock Units Paid vacation, 11 company holidays, sick time, and volunteer time off Headspace membership for guided meditation and stress relieving tools through the Sequoia App Employee Resource Groups for Diversity and Inclusion, Women, LGBTQIA+, and other communities Monitor, Keyboard, and Mouse needed for your home office? We got you Monthly cell phone and internet stipend Unlimited access to virtual audio and visual workouts through the Sequoia App Subscription to Linkedin Learning to expand your knowledge on all kinds of fun topics Tuition reimbursement for up to 2k per calendar year to assist with classes of your choice for those enrolled in the Anthem plan#J-18808-Ljbffr Recommended Skills Analytical Automation Communication Customer Service Dashboard Entrepreneurship Estimated Salary: $20 to $28 per hour based on qualifications.
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