Student Advisor Community, Social Services & Nonprofit - Detroit, MI at Geebo

Student Advisor

Job Title:
Financial Aid Counselor Location:
Detroit, MI Duration:
6
Months Contract Position Description:
The CCS Financial Aid Counselor works closely with students and families to support their understanding of their student accounts and financial aid at CCS.
This position will work with newly admitted students and families as well as current students to help them navigate the financial aid application process and to ensure they understand their federal and state aid and merit scholarships.
Working within a team of caring professionals, the Financial Aid Counselor balances a combination of organizational and customer service skills, excellent attention to detail, and the ability to engage with students from diverse backgrounds, first-generation students, and families.
The Financial Aid Counselor works closely with colleagues on the Financial Aid, Academic Advising and Registration, Admissions, and Business Services teams.
Position Accountabilities and Essential Functions Provide counsel and advise students and families regarding the processes for federal, state, and private aid sources for higher education as well as related institutional policies and costs; Assess aid applications to determine if and what types of follow-up documentation are required and to determine eligibility for financial aid based on federal, state, and institutional guidelines; Perform verification process on all selected applicants; Evaluates professional judgment and dependency override documentation provided by the student; Processes unofficial and official withdrawal R2T4 calculations; Responsible for Michigan Tuition Grant/State Aid certifying and reconciling with State at year-end; Manage the student work-study program - main contact for students, supervisors, and Human Resources office; Represent the College and Financial Aid Office at various college and financial aid events - including some evening and weekend hours; Perform additional duties as required.
Required Qualifications Bachelor's degree; At least 2 years of experience in a higher education setting working with student financial aid and dealing with regulatory compliance issues; Exceptional customer service and interpersonal skills, including a strong sensitivity to diverse student populations; Self-motivated and able to work well independently and as part of a team; Excellent organizational, time management, and problem solving skills; Proficient with Microsoft Office Suite.
Preferred Qualifications Experience with Colleague/Ellucian software system Experience with various federal processing systems (COD, EDconnect, NSLDS, ELM, FAAccess to CPS Online).
Recommended Skills Active Listening Financial Aid Higher Education Interpersonal Skills Student Engagement Estimated Salary: $20 to $28 per hour based on qualifications.

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