TEMP Project Manager (VENDOR) Legal & Paralegal - Detroit, MI at Geebo

TEMP Project Manager (VENDOR)

Company Name:
TRU Staffing Partners Hot Jobs, Inc Hot Jobs
The Project Manager (PM) will serve to be the primary point of contact and case consultant for clients interacting with their e-discovery projects. The PM will also train and manage a team of individuals who will work together with the PM to service a particular queue of clients. The PM's duties will include serving as the primary keeper of client and project information for his or her project queue and interacting with other departments to find and implement the best solutions for client needs.

Principal Job Responsibilities
Discover and interpret the needs of clients
Consult with client on the proper methodology to achieve their goals using the client's suite of services
Manage the client internal processes to achieve client goals by communicating with process managers in other departments to guide the overall project through The client
Represent the client in relationships with clients and third parties involved in providing services to those clients
Monitor the work of other Client Services (CS) team members in their efforts to meet client needs
Report on project and team information to Regional CS Manager in order to best manage workloads and service needs throughout the departments
Desired Qualifications and Skills
Experience with the specifications of multiple processing and hosting platforms
Excellent written and verbal communication skills
Strong problem-solving ability and adaptability
Highly organized and able to manage multiple processes
Availability to work extended hours as needed when client project loads increase
Ability to effectively communicate complex technical solutions to non-technical audiences
Possess excellent customer service, interpersonal and communication skills
Ability to manage multiple tasks with excellent follow through, professional communication, and attention to detail
Proven ability to work well in a team based environment
Education & Certifications

Minimum of 3 years? experience in e-discovery environment; hosting services are a significant plus
Industry qualifications such as Relativity Certified Administrator or Relativity Certified Administrator Analytics Expert is a plus
Work Conditions (if applicable)
Available to work on-call periodically through the week and occasional weekends
Sitting for extended periods of timeEstimated Salary: $20 to $28 per hour based on qualifications.

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