Application Support/Systems Analyst
Company Name:
Kforce
Our client is seeking an Application Support/Systems Analyst for their Detroit, Michigan (MI) location. Job Description. The Advance Development Support/Systems Engineer will utilize strong technical skills in order to design, develop and deliver exceptional software solutions within the Advance Development ecosystem. The Support/Systems Engineer role will encompass working on supporting current and future Advance Development software components. In this role, the Support/Systems Engineer should expect to utilize problem solving, written and oral communication, and system and application server administration.
Bachelor's degree in Computer Science or other engineering discipline
At least 3 years of support experience
Experience in application support for Java, JEE, C#, Oracle, JMS, XML
Understands Object-Oriented Analysis and Design (OOAD), software design patterns
High level of sound logic and analytical ability where problems are unusual and complex
High level of oral and written communication skills
High level of interpersonal skills to work effectively with others
Preferred
Qualifications:
Ability to analyze / trouble-shoot multi-threaded code
Basics of unit-testing; write test-case to re-create the production defect and demonstrate the fix for on-going prevention
Support the Operations Team by promptly responding to escalated consumer and client requests, incidents, and inquiries
Ability to communicate complex technical concepts to a non-technical audience
Familiarity with deploying applications to and administering J2EE application servers (WebLogic & Tomcat)
Resolve production incidents identified. Resolution paths include triaging the issue and either personally resolving the technical solution when applicable or engaging other resource teams to help in resolution
Manage multiple requests with competing priorities
Determine new support requirements and work to establish new practices and procedure
Accurately and promptly document work, processes, and procedures
Provide training and assistance to first level support staff as necessary
Conducts root cause analysis and correlation of other system and/or application problems of high complexity, and communicate findings
Be a creative, driven and assertive Team Member always looking for ways to drive improved service and greater operational efficiencies and performance
Be driven to learn and understand the business
Experience supporting UI applications & web services
Experience with SQL and relational databases
Req Number: 1351020-EQG
Date: 2014-08-01 12:31:49
City: Detroit
State: MI
Country: US
Postal Code: 48265
Industry: Technology
Category: CAD/Drafting (Engineering)Estimated Salary: $20 to $28 per hour based on qualifications.
Kforce
Our client is seeking an Application Support/Systems Analyst for their Detroit, Michigan (MI) location. Job Description. The Advance Development Support/Systems Engineer will utilize strong technical skills in order to design, develop and deliver exceptional software solutions within the Advance Development ecosystem. The Support/Systems Engineer role will encompass working on supporting current and future Advance Development software components. In this role, the Support/Systems Engineer should expect to utilize problem solving, written and oral communication, and system and application server administration.
Bachelor's degree in Computer Science or other engineering discipline
At least 3 years of support experience
Experience in application support for Java, JEE, C#, Oracle, JMS, XML
Understands Object-Oriented Analysis and Design (OOAD), software design patterns
High level of sound logic and analytical ability where problems are unusual and complex
High level of oral and written communication skills
High level of interpersonal skills to work effectively with others
Preferred
Qualifications:
Ability to analyze / trouble-shoot multi-threaded code
Basics of unit-testing; write test-case to re-create the production defect and demonstrate the fix for on-going prevention
Support the Operations Team by promptly responding to escalated consumer and client requests, incidents, and inquiries
Ability to communicate complex technical concepts to a non-technical audience
Familiarity with deploying applications to and administering J2EE application servers (WebLogic & Tomcat)
Resolve production incidents identified. Resolution paths include triaging the issue and either personally resolving the technical solution when applicable or engaging other resource teams to help in resolution
Manage multiple requests with competing priorities
Determine new support requirements and work to establish new practices and procedure
Accurately and promptly document work, processes, and procedures
Provide training and assistance to first level support staff as necessary
Conducts root cause analysis and correlation of other system and/or application problems of high complexity, and communicate findings
Be a creative, driven and assertive Team Member always looking for ways to drive improved service and greater operational efficiencies and performance
Be driven to learn and understand the business
Experience supporting UI applications & web services
Experience with SQL and relational databases
Req Number: 1351020-EQG
Date: 2014-08-01 12:31:49
City: Detroit
State: MI
Country: US
Postal Code: 48265
Industry: Technology
Category: CAD/Drafting (Engineering)Estimated Salary: $20 to $28 per hour based on qualifications.
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