Robotics Operations Engineer, Robotics Operational Readiness Team
Job summaryAre you excited by robotics and the latest automation technology? Would you like to be a contributing part of Amazon's exciting growth? Do you like impacting tomorrow - today? Answer yes to any of these and you should be a part of the Robotics Operational Readiness Team.
The Robotics Operational Readiness (ROR) team will take the lead role to develop scalable deployment packages to enable Robotics Deployment Engineering (RDE) teams to deploy at scale, safely and with high quality, spanning a broad range of technologies:
Robotics, Mechatronics, Sortation, Packaging, and Mobility.
This will be achieved by partnering with upstream product development teams early in the product development life cycle to drive Design for Deployment.
The ROR team will identify, plan, and implement Continuous Improvement (CI) and transformational initiatives to drive step change in RDE deployment productivity, to enable increased capacity to deploy at scale.
The ROR team will engage early in product development life cycle by representing Technology Deployment (TD) in design reviews led by product teams.
The ROR team will provide technical support to RDE onsite at a program level and assist in hardening the product design by serving as a bridge between field deployment and product design teams.
ROR develop and validate of Deployment Readiness Audits (DRA) tools for each product type, as part of a robust deployment package for a hand off with training to RDE prior to the product moving to General Availability (GA).
As ROR validates its tools and processes in field Alpha and Beta deployments, they will establish deployment KPI's (Key Performance Indicators) & metrics used to create RDE team goals to be achieved in GA.
The baseline information will be used to develop capacity models for staffing and should cost purposes.
Project level execution during field alpha and beta installs is owned by Product Development and associated Launch teams.
The ROR team may provide technical support concurrent with validation of their deployment packages in Alpha / Beta and iterate based on lessons learned for a scalable package hand off to RDE in GA.
ROR will also be responsible for partnering with Learning and Development team to drive development of training to ensure proper product deployment training.
Key job responsibilitieso Lead the development of scalable deployment packages to enable teams to deploy at scale, safely and with high quality for new technologies & process automation developed within Amazon encompassing both Amazon Robotics (AR) and Robotics Advanced Technologies (AT) products Provide input on deployment related issues to product development process, specifically product development gate exit criteria to avoid impact being passed downstream to RDE, (Robotics Deployment Engineering) including module creation, problem resolution workflows, automated OEE (Overall Equipment Effectiveness) metrics, and benchmark documentationo Partner with Procurement teams to define vendor sourcing strategy, supply base expansions and partner development effortso Manage the full review and approval of the vendor documentation required for installation and operation/maintenance, and create quality checklists to ensure vendor compliance to spec.
The checklists developed will drive Quality metrics like First Pass Yield (FPY) and hand off quality to Operations (SAT) as well as safety (WHS Launch checklists)o Lead the creation of deployment documentation which include wiki pages, checklists, training content and DRA (Deployment Readiness Audit) checkso Support design and innovation efforts to develop optimal solutions for the fulfillment and transportation network through equipment specification, material flow, process design, site layout, and intellectual property considerationso Lead initiatives for CI (Continuous improvements) to scale deployment processes for post-Beta deployments, leveraging the product knowledge attained by ROR (Robotics Operational Readiness) leading up to Beta.
Define and validate deployment process metrics for productivity and quality, to be used a key input to PMO (Project Management Office) resource planningo Lead as a POC (Point of Contact) for all field experience topics from RDE (Robotics Deployment Engineering), and coordinate with Product Development and other cross functional teams prompt problem resolution.
o Collaborate with internal teams and external vendors to generate high quality, cost effective solutions and deliver results on time.
o Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors.
o Flexibility to travel as much as 75% to support deployment projects for Amazon's network locations based primarily within the continental United States, as well as the Seattle Engineering Headquarters.
Some international travel may also be requiredA day in the lifeo You manage the lifecycle of complex solutions, adjusting your own work while remaining on scheduleo You share operations engineering best practices with your teamo Your work impacts equipment decisions and solutions for multiple projects.
o You deliver concurrent projects and building/system designs.
o You are able to resolve complex system problemso To ensure stakeholder needs are aligned, you drive mindful discussions that lead to crisp decisionso You regularly review metrics and proactively seek out new and improved data/mechanismso You are able to use your knowledge to assess processes, solutions, and operations requirements.
About the teamThe Robotics Operation Readiness team is charged with leading deployment efforts for technologies in the early phases of development, including prototype, alpha, and beta.
ROR works with Advanced Technology (AT) development teams to ensure installation of new automation technology is both smoothly executed and properly documented.
The documentation captured by the ROR team will help downstream deployment teams (Robotics Deployment Engineering) be ready for large scale deployment of a given automation project.
Estimated Salary: $20 to $28 per hour based on qualifications.
The Robotics Operational Readiness (ROR) team will take the lead role to develop scalable deployment packages to enable Robotics Deployment Engineering (RDE) teams to deploy at scale, safely and with high quality, spanning a broad range of technologies:
Robotics, Mechatronics, Sortation, Packaging, and Mobility.
This will be achieved by partnering with upstream product development teams early in the product development life cycle to drive Design for Deployment.
The ROR team will identify, plan, and implement Continuous Improvement (CI) and transformational initiatives to drive step change in RDE deployment productivity, to enable increased capacity to deploy at scale.
The ROR team will engage early in product development life cycle by representing Technology Deployment (TD) in design reviews led by product teams.
The ROR team will provide technical support to RDE onsite at a program level and assist in hardening the product design by serving as a bridge between field deployment and product design teams.
ROR develop and validate of Deployment Readiness Audits (DRA) tools for each product type, as part of a robust deployment package for a hand off with training to RDE prior to the product moving to General Availability (GA).
As ROR validates its tools and processes in field Alpha and Beta deployments, they will establish deployment KPI's (Key Performance Indicators) & metrics used to create RDE team goals to be achieved in GA.
The baseline information will be used to develop capacity models for staffing and should cost purposes.
Project level execution during field alpha and beta installs is owned by Product Development and associated Launch teams.
The ROR team may provide technical support concurrent with validation of their deployment packages in Alpha / Beta and iterate based on lessons learned for a scalable package hand off to RDE in GA.
ROR will also be responsible for partnering with Learning and Development team to drive development of training to ensure proper product deployment training.
Key job responsibilitieso Lead the development of scalable deployment packages to enable teams to deploy at scale, safely and with high quality for new technologies & process automation developed within Amazon encompassing both Amazon Robotics (AR) and Robotics Advanced Technologies (AT) products Provide input on deployment related issues to product development process, specifically product development gate exit criteria to avoid impact being passed downstream to RDE, (Robotics Deployment Engineering) including module creation, problem resolution workflows, automated OEE (Overall Equipment Effectiveness) metrics, and benchmark documentationo Partner with Procurement teams to define vendor sourcing strategy, supply base expansions and partner development effortso Manage the full review and approval of the vendor documentation required for installation and operation/maintenance, and create quality checklists to ensure vendor compliance to spec.
The checklists developed will drive Quality metrics like First Pass Yield (FPY) and hand off quality to Operations (SAT) as well as safety (WHS Launch checklists)o Lead the creation of deployment documentation which include wiki pages, checklists, training content and DRA (Deployment Readiness Audit) checkso Support design and innovation efforts to develop optimal solutions for the fulfillment and transportation network through equipment specification, material flow, process design, site layout, and intellectual property considerationso Lead initiatives for CI (Continuous improvements) to scale deployment processes for post-Beta deployments, leveraging the product knowledge attained by ROR (Robotics Operational Readiness) leading up to Beta.
Define and validate deployment process metrics for productivity and quality, to be used a key input to PMO (Project Management Office) resource planningo Lead as a POC (Point of Contact) for all field experience topics from RDE (Robotics Deployment Engineering), and coordinate with Product Development and other cross functional teams prompt problem resolution.
o Collaborate with internal teams and external vendors to generate high quality, cost effective solutions and deliver results on time.
o Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors.
o Flexibility to travel as much as 75% to support deployment projects for Amazon's network locations based primarily within the continental United States, as well as the Seattle Engineering Headquarters.
Some international travel may also be requiredA day in the lifeo You manage the lifecycle of complex solutions, adjusting your own work while remaining on scheduleo You share operations engineering best practices with your teamo Your work impacts equipment decisions and solutions for multiple projects.
o You deliver concurrent projects and building/system designs.
o You are able to resolve complex system problemso To ensure stakeholder needs are aligned, you drive mindful discussions that lead to crisp decisionso You regularly review metrics and proactively seek out new and improved data/mechanismso You are able to use your knowledge to assess processes, solutions, and operations requirements.
About the teamThe Robotics Operation Readiness team is charged with leading deployment efforts for technologies in the early phases of development, including prototype, alpha, and beta.
ROR works with Advanced Technology (AT) development teams to ensure installation of new automation technology is both smoothly executed and properly documented.
The documentation captured by the ROR team will help downstream deployment teams (Robotics Deployment Engineering) be ready for large scale deployment of a given automation project.
Estimated Salary: $20 to $28 per hour based on qualifications.
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